Member FAQ

Frequently Asked Questions

Visitors look upward
Photo: Winni Wintermeyer

How do I join or renew my membership?

There are three ways to join or renew your membership:

Please allow four weeks for membership card processing and delivery. Until membership cards arrive, new members can gain admission to the museum with temporary proof of payment or photo ID.

 

Can I give a membership gift through my charitable trust, foundation, or donor-advised fund?

Giving through a charitable trust, foundation, or donor-advised fund carries certain restrictions. Please contact the Membership Department at membership@sfmoma.org or 415.357.4135 for more information.

 

What are the benefits of membership?

Basic membership benefits include unlimited free admission for you and a guest (note: Student and Artist/Teacher memberships do not include guest privileges); express entry to the museum; invitations to exhibition previews and receptions; subscriptions to our bimonthly exhibition and program guide and members' e.news; discounts on tickets to special events, lectures, and film screenings; and 10 percent off at the MuseumStore. Additional benefits are available at higher membership levels.

 

Can I bring a guest?

Members at all levels (except Student and Artist/Teacher) may bring one guest to the museum free of charge on each visit during regular hours. Membership at the Dual/Family level and higher extends complimentary admission to up to four people. To receive complimentary admission, guests must be accompanied by a current member.

 

How many guests can I bring to member previews and receptions?

Member previews and receptions are special opportunities for current members to view exhibitions before they open to the public. Please check your invitation for guest privilege details.

 

How can I keep up with member events and other SFMOMA exhibitions and programs?

Our exhibition and program guide covers everything you need to know about what's going on at the museum, and it arrives in your mailbox every other month. For more up-to-the-moment news and event information, SFMOMA members can sign up for members' e.news or access our online calendar of events.

 

How do I use my guest passes?

Members at the Dual/Family level and higher receive four guest passes each year. Each guest pass may be used for a one-time free admission during regular museum hours whether or not the member is present. Guest passes do not have an expiration date. Guest passes can be used for complimentary admission to specially ticketed exhibitions. However, they cannot be used for admission to members-only previews and do not entitle the user to a MuseumStore discount or other membership privileges.

 

What is reciprocal membership?

Members at the Supporting level and higher enjoy reciprocal benefits at more than 30 museums in the U.S. and Canada—including free admission, admission to member previews, and discounts on purchases made at participating museums' stores. Please note that reciprocal privileges may be restricted for specially ticketed exhibitions.

Review the list of participating museums.

 

Can family members or friends use my membership card?

Membership cards are not transferable. Only the cardholder is entitled to use the card. If the membership level includes guest privileges, the cardholder must be present in order for guests to receive free admission on the membership.

 

What should I do if I lose my membership card?

Please visit the membership desk in the museum’s Haas Atrium or contact the Membership Department at membership@sfmoma.org or 415.357.4135 to request a replacement card. You also can take advantage of all your membership benefits by presenting a photo ID at the membership desk when you visit the museum.

 

Where do I direct general questions or comments about my membership?

To update your personal information or check the status of your membership, please contact the Membership Department at membership@sfmoma.org or 415.357.4135, or visit the membership desk in the museum’s Haas Atrium. We also welcome your questions and comments regarding your membership.